Question 1

How do I connect to 0xProcessing?

Accepted Answer

1. Register; 2. Contact a manager - he will help you to get acquainted with 0xProcessing functionality, connect VRCS and approve the commission for your request; 3. You will integrate the payment system according to the documentation contained in your merchant account (Menu Documentation); 4. Once the integration is complete and the payments have been tested, we will set the processing fee for the merchant’s customers' deposits, adjusting it according to the merchant's turnover.

Question 2

What cryptocurrencies and networks do you support?

Accepted Answer

Bitcoin: BTC. Litecoin: LTC. Dashcoin: DASH. Dogecoin: DOGE. Bitcoin Cash: BCH. Ripple: XRP, CSC. Ethereum: ETH, USDT (ERC20), USDC (ERC20), TUSD (ERC20), DAI (ERC20), AXS (ERC20), WEVER(ERC20). Tron: TRX, USDT (TRC20), AXS (TRC20), ETH (TRC20). BNB chain: BNB, ETH (BEP20), DAI (BEP20), USDT (BEP20), DESU (BEP20), ADA (BEP20), USDC (BEP20), BTCB (BEP20), MDAO (BEP20). Avalanche: AVAX, USDT (AVAXC), TUSD (AVAXC), USDC (AVAXC). Solana: SOL, USDT (SOL), USDC (SOL), SOETH (SOL), WBTC (SOL), RAY (SOL), SRM (SOL). Polygon: MATIC, USDT (POLYGON), USDC (POLYGON), DAI (POLYGON), WETH (POLYGON). The Open Network: TON (TON), USDT (TON), NOT (TON). Base: ETH (BASE), USDC (BASE).

Question 3

Is there an option to convert to stablecoins?

Accepted Answer

0xprocessing has a VRCS feature to avoid cryptocurrency volatility. When a customer pays for one of the VRCS currencies to the merchant, the funds received are automatically converted into one of the stablecoins supported by 0xprocessing. Convertible cryptocurrencies: BTC, DASH, DOGE, ETH, LTC, XRP, TRX, BNB, ETH (BEP20), ADA (BEP20), AVAXC, SOL. Stablecoins into which the conversion takes place via VRCS: USDT (ERC20, TRC20, BEP20).

Question 4

How can I contact technical support?

Accepted Answer

If a merchant has problems with transactions or connection to the payment system, you can always contact your manager or support by email support@0xprocessing.com as well as Telegram bot — OxProcessing_bot. Don't forget to specify the merchant ID or email of your registered 0xprocessing account when contacting us. If you have made a transaction through 0xProcessing as a merchant client, please contact 0xprocessing support first, so we can solve your problem faster.

Question 5

My currency is not supported by 0xProcessing and the necessary features are missing. How can I add it?

Accepted Answer

We are constantly evolving and adding new currencies or functionality for our customers. You can send your request to support at support@0xprocessing.com or tell your manager.

How can we help

Participation in the Affiliate Program

How to join the affiliate program?

What are the benefits and commissions?

Inactive Accounts and Fees

What is considered an abandoned account?

Are there fees for inactivity?

Dashboard Settings

How can I change the language in the personal account?

Can the dashboard interface be customized?

Account Types and Differences

What is the difference between business and personal accounts?

Account Information Management

How to change the linked email?

What is required to confirm the new email address?

Account Closure

How to delete the account permanently?

What happens to the remaining funds after closing the account?

Enabling Two-Factor Authentication (2FA)

How to enable 2FA for enhanced security?

Which apps can be used for 2FA?

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