Payment solution for VPNs

Industry VPN Service
Challenge
A VPN provider offering privacy and security services
Faced specific challenges with payment processing:
- Payment privacy concerns — many customers wanted an anonymous payment method to protect their personal information when subscribing to the VPN service.
- High fraud and chargeback rates — digital subscription services like VPNs are particularly prone to chargebacks, which impact revenue and create operational inefficiencies.
- Card declines and geo-blocking — some international customers faced issues when trying to pay with cards, especially in countries where payments are heavily regulated or restricted.


Solution
0xProcessing integrated fixed-amount crypto payment forms into the VPN provider’s payment system
- Fixed amounts for subscription plans — each plan (e.g., 1 month, 3 months, 12 months) generated a payment form with the exact amount pre-set. This allowed customers to pay for their chosen plan in a simple, transparent manner, knowing exactly what they were paying for.
- Anonymous payments — by offering cryptocurrency as a payment method, the provider allowed users to pay without revealing personal information, maintaining their privacy.
- No chargebacks — crypto payments are irreversible, significantly reducing the risk of fraudulent chargebacks and protecting the provider’s revenue.
- Fast processing — payments were processed instantly, ensuring users could activate their VPN service immediately after payment.
Result
Before / After
Payment acceptance
About 14% of payments were declined due to cross-border issues and payment restrictions.
With the introduction of crypto payments, acceptance rates improved to 92%, ensuring smoother transactions and eliminating many of the issues tied to card declines.
Fraud and chargeback reduction
The provider faced 5–10% revenue loss due to chargebacks and fraudulent transactions.
With the introduction of crypto payments, chargebacks were virtually eliminated, and fraud-related losses dropped to near zero.
Key takeaways
For VPN providers, Fixed-Amount Crypto Payment Forms mean:
- Simple, clear payments for pre-set subscription periods
- Increased payment acceptance rates
- Eliminated chargebacks and fraud
- Anonymous payments for users

Other cases
Experience secure payments with an acceptance rate of up to 99.9%
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