Question 1

How do I connect to 0xProcessing?

Accepted Answer

1. Register; 2. Contact a manager - he will help you to get acquainted with 0xProcessing functionality, connect VRCS and approve the commission for your request; 3. You will integrate the payment system according to the documentation contained in your merchant account (Menu Documentation); 4. Once the integration is complete and the payments have been tested, we will set the processing fee for the merchant’s customers' deposits, adjusting it according to the merchant's turnover.

Question 2

What cryptocurrencies and networks do you support?

Accepted Answer

Bitcoin: BTC. Litecoin: LTC. Dashcoin: DASH. Dogecoin: DOGE. Bitcoin Cash: BCH. Ripple: XRP, CSC. Ethereum: ETH, USDT (ERC20), USDC (ERC20), TUSD (ERC20), DAI (ERC20), AXS (ERC20), WEVER(ERC20). Tron: TRX, USDT (TRC20), AXS (TRC20), ETH (TRC20). BNB chain: BNB, ETH (BEP20), DAI (BEP20), USDT (BEP20), DESU (BEP20), ADA (BEP20), USDC (BEP20), BTCB (BEP20), MDAO (BEP20). Avalanche: AVAX, USDT (AVAXC), TUSD (AVAXC), USDC (AVAXC). Solana: SOL, USDT (SOL), USDC (SOL), SOETH (SOL), WBTC (SOL), RAY (SOL), SRM (SOL). Polygon: MATIC, USDT (POLYGON), USDC (POLYGON), DAI (POLYGON), WETH (POLYGON). The Open Network: TON (TON), USDT (TON), NOT (TON). Base: ETH (BASE), USDC (BASE).

Question 3

Is there an option to convert to stablecoins?

Accepted Answer

0xprocessing has a VRCS feature to avoid cryptocurrency volatility. When a customer pays for one of the VRCS currencies to the merchant, the funds received are automatically converted into one of the stablecoins supported by 0xprocessing. Convertible cryptocurrencies: BTC, DASH, DOGE, ETH, LTC, XRP, TRX, BNB, ETH (BEP20), ADA (BEP20), AVAXC, SOL. Stablecoins into which the conversion takes place via VRCS: USDT (ERC20, TRC20, BEP20).

Question 4

How can I contact technical support?

Accepted Answer

If a merchant has problems with transactions or connection to the payment system, you can always contact your manager or support by email support@0xprocessing.com as well as Telegram bot — OxProcessing_bot. Don't forget to specify the merchant ID or email of your registered 0xprocessing account when contacting us. If you have made a transaction through 0xProcessing as a merchant client, please contact 0xprocessing support first, so we can solve your problem faster.

Question 5

My currency is not supported by 0xProcessing and the necessary features are missing. How can I add it?

Accepted Answer

We are constantly evolving and adding new currencies or functionality for our customers. You can send your request to support at support@0xprocessing.com or tell your manager.

How can we help

Security Mechanisms

How secure is the crypto payment gateway?

What measures are in place to protect against hacking and fraud?

Is wallet information stored on the platform?

Legislation and Compliance

Are transactions reported to tax authorities?

Are there any country restrictions for using the service?

Data Privacy and Customer Information

Do you collect customer data?

How is personal data processed and protected?

Account Protection

What can I do to enhance my account security?

How is my personal data and account information protected?

Password and Authentication

How can I change or reset my password?

What are the password complexity requirements?

How can I disable two-factor authentication (2FA) if needed?

What are the best practices for account protection?

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