Question 1

How do I connect to 0xProcessing?

Accepted Answer

1. Register; 2. Contact a manager - he will help you to get acquainted with 0xProcessing functionality, connect VRCS and approve the commission for your request; 3. You will integrate the payment system according to the documentation contained in your merchant account (Menu Documentation); 4. Once the integration is complete and the payments have been tested, we will set the processing fee for the merchant’s customers' deposits, adjusting it according to the merchant's turnover.

Question 2

What cryptocurrencies and networks do you support?

Accepted Answer

Bitcoin: BTC. Litecoin: LTC. Dashcoin: DASH. Dogecoin: DOGE. Bitcoin Cash: BCH. Ripple: XRP, CSC. Ethereum: ETH, USDT (ERC20), USDC (ERC20), TUSD (ERC20), DAI (ERC20), AXS (ERC20), WEVER(ERC20). Tron: TRX, USDT (TRC20), AXS (TRC20), ETH (TRC20). BNB chain: BNB, ETH (BEP20), DAI (BEP20), USDT (BEP20), DESU (BEP20), ADA (BEP20), USDC (BEP20), BTCB (BEP20), MDAO (BEP20). Avalanche: AVAX, USDT (AVAXC), TUSD (AVAXC), USDC (AVAXC). Solana: SOL, USDT (SOL), USDC (SOL), SOETH (SOL), WBTC (SOL), RAY (SOL), SRM (SOL). Polygon: MATIC, USDT (POLYGON), USDC (POLYGON), DAI (POLYGON), WETH (POLYGON). The Open Network: TON (TON), USDT (TON), NOT (TON). Base: ETH (BASE), USDC (BASE).

Question 3

Is there an option to convert to stablecoins?

Accepted Answer

0xprocessing has a VRCS feature to avoid cryptocurrency volatility. When a customer pays for one of the VRCS currencies to the merchant, the funds received are automatically converted into one of the stablecoins supported by 0xprocessing. Convertible cryptocurrencies: BTC, DASH, DOGE, ETH, LTC, XRP, TRX, BNB, ETH (BEP20), ADA (BEP20), AVAXC, SOL. Stablecoins into which the conversion takes place via VRCS: USDT (ERC20, TRC20, BEP20).

Question 4

How can I contact technical support?

Accepted Answer

If a merchant has problems with transactions or connection to the payment system, you can always contact your manager or support by email support@0xprocessing.com as well as Telegram bot — OxProcessing_bot. Don't forget to specify the merchant ID or email of your registered 0xprocessing account when contacting us. If you have made a transaction through 0xProcessing as a merchant client, please contact 0xprocessing support first, so we can solve your problem faster.

Question 5

My currency is not supported by 0xProcessing and the necessary features are missing. How can I add it?

Accepted Answer

We are constantly evolving and adding new currencies or functionality for our customers. You can send your request to support at support@0xprocessing.com or tell your manager.

How can I disable two-factor authentication (2FA) if needed?

Password and Authentication

How can I change or reset my password?

What are the password complexity requirements?

What are the best practices for account protection?